Q. What causes the thick crust in my tank?

A. The crust is the organic material that has congealed into a solid mass. This condition can indicate a bacterial deficiency. Ask your contractor if your tank needs pumping and treatment to avoid future problems.

Q. I had my tank pumped out last week. Is it possible that it’s full already

A. Not only is it possible, it’s necessary. Septic tanks are designed to operate full for proper water/solids separation.

Q. Is there anything I can put in my tank to avoid pumping?

A. No. Some of the material in the tank is not biodegradable. This material must be pumped out.

Q. My system backed up recently for the first time in many years. Why should I start maintaining now?

A. Even though the backup may have been caused by broken pipes, tree roots intruding into your lines, or some other obstruction, it is also possible that this backup is the first sign of system failure. Call your contractor to discuss your system.

Q. The drainage in my house seems to be sluggish and sometimes temporarily backs up. I also sometimes have a foul odor and mushy ground in my backyard. Are these signs of a septic system failure?

A. These may or may not be signs of a deteriorating septic system. Contact your contractor to discuss these problems.

Important Hints For A Healthy Septic System

• Do not overload your septic system. Use water sparingly. Do only full laundry and dishwasher loads at off-peak times if possible.
• Do not put kitchen greases down the drain.
• Do not flush cigarettes, sanitary napkins, disposable diapers, or other inorganic materials down the toilet.
• Do not put gasoline, oil, anti-freeze, paint, paint thinner, pesti­cides, etc., down the drain.
• Use garbage disposal sparingly or increase septic system maintenance schedule.
• Check all plumbing fixtures for leaks.
• Ask your contractor if you think tree roots are clogging your pipes.